{"id":5052,"date":"2024-09-29T16:36:53","date_gmt":"2024-09-29T16:36:53","guid":{"rendered":"https:\/\/pitterpatterplay.co.uk\/?page_id=5052"},"modified":"2024-09-29T16:36:53","modified_gmt":"2024-09-29T16:36:53","slug":"operational-plan","status":"publish","type":"page","link":"https:\/\/pitterpatterplay.co.uk\/cy\/operational-plan\/","title":{"rendered":"Operational Plan"},"content":{"rendered":"

Operational Plan<\/span><\/span><\/h1><\/header><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
\"bt_bb_section_bottom_section_coverage_image\"<\/div><\/section>
<\/span><\/span><\/span><\/span><\/div><\/div>
<\/p>\n

Hafan Hael Bettws is a trading name of Pitter Patter Play Ltd.<\/p>\n

Our operational plan supports and underpins our statement of purpose. The operational plan provides parents\/carers an overview of our setting and practise.<\/p>\n

The plan is used by the nursery manager, staff, parents and outside agencies as a reference tool for general day-to-day practice and a tool against which to assess the quality of the service provided.<\/p>\n

We will ensure any changes to our provision and the operational plan are reflected in the statement of purpose.<\/p>\n

Main index<\/strong><\/p>\n

Part I – Nursery<\/p>\n

    \n
  • Our philosophy, aims and objectives<\/li>\n
  • Opening Hours<\/li>\n
  • Curriculum Plan<\/li>\n
  • CIW Inspection report<\/li>\n<\/ul>\n

    Part II \u2013 Staff<\/p>\n

      \n
    • Staff Organisation Chart<\/li>\n
    • Designated Staff Roles<\/li>\n
    • Staff Communications Policy<\/li>\n
    • Staff handbook<\/li>\n<\/ul>\n

      Part III \u2013 Parents<\/p>\n

        \n
      • Written Terms and Conditions<\/li>\n
      • Parent and Carer Communications Policy<\/li>\n
      • Parent pack<\/li>\n<\/ul>\n

        Part IV – Procedures<\/p>\n

          \n
        • Daily Checks and Routine<\/li>\n
        • Emergency procedures<\/li>\n
        • Contact Numbers<\/li>\n
        • Improvement and Review Plan<\/li>\n<\/ul>\n

          Part 1.<\/strong><\/p>\n

          \u00a0<\/strong>Our philosophy, aims and objectives<\/strong><\/p>\n

          Hafan Hael Bettws delivers Welsh Medium childcare that is funded through a combination of funding sources.<\/p>\n

            \n
          • Flying Start expansion programme<\/li>\n
          • Childcare Offer for Wales<\/li>\n
          • Private Childcare (Registered for Tax Free Childcare)<\/li>\n<\/ul>\n

            The ethos of our setting is to ensure that all children can explore, have fun, and develop their creativity and imagination through free play in a safe and caring environment.\u00a0 We adopt elements of The Curiosity Approachand the main language of the pr ovision is Welsh.\u00a0 The wide range of resources available supports the learning.<\/p>\n

            The provision welcomes boys and girls and is registered by CIW to care for up to 30<\/p>\n

            children. We are based at Ifor Hael Primary school in a separate annex. We meet children\u2019s needs as individuals and within groups.<\/p>\n

            Aims<\/strong><\/p>\n

            We create an environment where children have the opportunity to explore, have fun and develop their creative and imaginative thoughts through free play, in a safe and caring environment.<\/p>\n

            In our childcare setting it is our intention that children will transition into their next stage of care or education with the following:<\/p>\n

              \n
            • A strong sense of security based on contentment and trust.<\/li>\n
            • Strong feelings of self-confidence, resilience, and self-esteem<\/li>\n
            • The ability to interact with their peers and adults.<\/li>\n
            • An awareness of the needs of others<\/li>\n
            • Independence and a sense of responsibility<\/li>\n
            • A sense of awareness and knowledge relating to the world<\/li>\n
            • A sense of appreciation<\/li>\n
            • Independence and creative thinking<\/li>\n
            • An understanding of how important sharing and kindness is.<\/li>\n
            • An appreciation of their multilingual capabilities and a lifelong passion for the Welsh Language.<\/li>\n<\/ul>\n

              Objectives<\/strong><\/p>\n

              We intend to:<\/p>\n

                \n
              • Prepare children for the move to their next stage of learning \u2013 physically, intellectually, socially, and emotionally.<\/li>\n
              • Widen children\u2019s experiences and develop knowledge of the world around them.<\/li>\n
              • Encourage links with home in partnership with parents to help children to learn and develop.<\/li>\n
              • Form links with our feeder school so that transitions are managed successfully.<\/li>\n
              • Embed the Welsh language in everything that we do so that children arrive at nursery\/school with a strong language base on which to build.<\/li>\n<\/ul>\n

                Opening times<\/strong><\/p>\n

                We are open on weekdays from 8am-6pm<\/p>\n

                We are open all year round with the exception of bank holidays and the three working days between Christmas and New Year, these are gifted to staff as concessionary leave in addition to their statutory holidays.<\/p>\n

                We reserve the right to close for up to 5 additional days during the year in order to complete staff training where the number of staff required to attend would put our ability to operate an effective service at risk.\u00a0 These dates will be notified to families as far in advance as possible.<\/p>\n

                The setting Manager\/leader is Leah Scourse (PIC) who is the Designated Safeguarding Lead<\/p>\n

                The Deputy Manager is Louise Evans<\/p>\n

                The ALNCo is Rhiann Bellew<\/p>\n

                Venue Address:<\/p>\n

                Hafan Hael Bettws<\/p>\n

                Ifor Hael Flying Start Building<\/p>\n

                Meon Close<\/p>\n

                Bettws<\/p>\n

                Newport NP20 7DU<\/p>\n

                 <\/p>\n

                Correspondence Address:<\/p>\n

                Pitter Patter Play Ltd<\/p>\n

                T\/A Hafan Hael Bettws<\/p>\n

                40 Dewsland Park Road<\/p>\n

                Newport<\/p>\n

                NP20 4EG<\/p>\n

                 <\/p>\n

                Age Range of Children:<\/p>\n

                Daycare: 2-5 years<\/p>\n

                After school care 2-11 years<\/p>\n

                Holiday Care 2-11 years<\/p>\n

                Our childcare setting is delivered by Pitter Patter Play Ltd T\/A Hafan Hael Bettws and is registered by Care Inspectorate Wales (CIW) under part 2 of the children and families (Wales) measure 2010 to provide day care as a corporate organisation. The setting is registered with Mudiad Meithrin and insured as part of their group insurance membership. The insurance certificates are displayed on the wall in the foyer.<\/p>\n

                The childcare setting is registered with CIW (Care Inspectorate Wales) and is a member of Mudaid Meithrin, Clybiau Plant and Early Years Wales and NDNA<\/p>\n

                Curriculum<\/strong><\/p>\n

                Every child will learn through planned and stimulating experiences. They will be encouraged to explore and experiment in their environment both indoors and outdoors.<\/p>\n

                Within the setting, all children are supported in developing their potential at their own pace.<\/p>\n

                Our key worker system enables us to ensure a planned curriculum tailored to the needs of the individual child, by means of developmentally appropriate play activities and a high level of individual exploration with adult directed input when appropriate, to extend the child\u2019s knowledge and understanding.<\/p>\n

                We support child-centred pedagogy where children are encouraged to pursue their interests and explore their natural curiosity.<\/p>\n

                Our planning considers the interests and pursuits of the children and we involve the children by asking them what they would like to learn about.<\/p>\n

                There is plenty of flexibility so that staff can amend the activities according to the moment and the children\u2019s interests at that time.<\/p>\n

                Staff are encouraged to make best use of the teachable moments that occur naturally as they observe or engage in children\u2019s play.<\/p>\n

                Children\u2019s progress and achievements are recorded and input into the nursery app so that staff and parents have a note on their file. Individual children are supported to make progress as their own pace in their preferred learning environment.<\/p>\n

                We also complete an book for our pre-school children that includes a 1 page profile and regular observations<\/p>\n

                The curriculum plan along with the nursery environment both indoors and outdoors is designed to offer engaging experiences in a safe and familiar space which are hands-on, purposeful, and meaningful to each child and encourage their independence as well as offering risk, challenge and opportunities to experience success.<\/p>\n

                We continually monitor and review the effectiveness of the curriculum plan and environment and adapt accordingly.<\/p>\n

                CIW Inspection Report. A copy of the nursery\u2019s latest CIW report is available on https:\/\/www.careinspectorate.wales\/service-directory<\/p>\n

                Part 2 \u2013 Staff<\/strong><\/p>\n

                \u00a0<\/strong>Staff Organisation structure<\/strong><\/p>\n\n\n\n
                Cyfarwyddwr<\/strong><\/p>\n

                \u00a0<\/strong>Sarah Stephenson-Rix<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                \u00a0<\/strong><\/p>\n\n\n\n\n
                Nursery Manager\/Leader<\/strong><\/p>\n

                \u00a0<\/strong>Leah Scourse<\/td>\n<\/tr>\n

                Deputy Manager<\/strong><\/p>\n

                \u00a0<\/strong>Louise Evans<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                \u00a0<\/strong>\u00a0<\/strong><\/p>\n

                  \n
                • \n
                    \n
                  • The Director (RI) holds a L2APP Playwork qualification and is working towards the L3 CCPLD.\u00a0 They are able to be counted in ratio when needed and in line with NMS ratio requirements.\u00a0 They will undertake transport duties as required. They are the registered Fire Warden and hold the full paediatric first aid qualification. They are a Welsh Learner at Mynediad 2 level.<\/li>\n
                  • The Leader\/manager Leah Scourse (PIC) is qualified at L3 CCLD and has more than the required minimum of 2 years childcare experience. They have completed the L3 playwork qualification.\u00a0 In addition, and to satisfy our intention to tender for Flying Start provision, they have signed up with ACT to complete their L4\/5 CCPLD.\u00a0 They are the Designated Safeguarding Lead, They are responsible for the day to day running of the setting. They completed the 12 hour Paediatric First Aid Course May 2024.\u00a0 Leah is a fluent Welsh Speaker<\/li>\n
                  • The Deputy is Louise Evans, they are qualified at CCPLD L3 and will be able to take charge in the absence of the PIC.\u00a0 They also hold a recognised playwork qualification and full paediatric first aid certificate.\u00a0 Louise is a Welsh learner<\/li>\n
                  • Practitioner \u2013 Rhiann Bellew has completed the CCPLD L3.\u00a0 Rhiann has Category B Safeguarding, Food hygiene L2 and paediatric first aid.\u00a0 She is working part time around her studies at university (Education, Psychology and Special Educational Needs) and is our ALNco.\u00a0 Rhiann is a fluent Welsh speaker<\/li>\n
                  • Practitioner \u2013 Janet Nicholls has completed the CCPLD L3 and will shortly be updating her mandatory training. Janet is deputy ALNco and a Welsh learner<\/li>\n
                  • Apprentice \u2013 Lily Bratt Lewis is studying towards her L3 CCPLD with ACT training.\u00a0 She has completed the L2APP Playwork qualification in May 2024.\u00a0 Lily has Category B Safeguarding, food hygiene and the emergency paediatric first aid qualification. She will complete the 12 hours course as soon as this is November 2024. Lily is a fluent Welsh speaker<\/li>\n
                  • Apprentice \u2013 Shanique Chambers is enrolled on the L3 CCPLD with ACT training.\u00a0 She has completed all elements of the L2APP Playwork qualification and had her final observation at the end of July 2024.\u00a0 Shanique has her L2 Food Hygiene, Category B Safeguarding and will complete her 12 hour paediatric first aid course in October 2024. Shanique is a fluent Welsh speaker<\/li>\n
                  • Assistants (to be recruited) will hold a level 2 childcare qualification and\/or be working towards a level 3 childcare.\u00a0 They will also work towards the L2APP if they do not already hold this qualification.<\/li>\n
                  • Trainees under supervision can be included in ratios if they have relevant qualifications in progress.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                    The core childcare team are qualified or working towards their level 3 in line with the Social Care Wales Qualification Framework.<\/p>\n

                    We will ensure that we maintain the correct ratios for all our children at the setting.\u00a0 This means that children aged 2-3 will be cared for by 1 adult to a maximum of every 4 children.\u00a0 Children aged 3+ will be cared for by 1 adult to 8 children.\u00a0 We use the whole setting for our calculations.<\/p>\n

                    Trainees\/apprentices\/volunteers\/lunch cover\/temp staff<\/strong><\/p>\n

                    Trainees are not counted in ratio unless they are on a long term placement for over 12 weeks.\u00a0 All trainees have an enhanced DBS<\/p>\n

                    Apprentices are counted in ratio provided that they are undertaking a recognised childcare qualification and have an enhanced DBS<\/p>\n

                    Volunteers can be counted in ratio provided that they have an enhanced DBS<\/p>\n

                    Lunch cover supervisors are counted in ratio and have an enhanced DBS.\u00a0 They will be encouraged to undertake the CCPLD at L2 or 3 if their hours increase to over 14 per week<\/p>\n

                    Temporary\/Agency Staff are suitably qualified and have an Enhanced DBS on the update register.<\/p>\n

                    Staff Training:<\/strong><\/p>\n

                    All staff have or will shortly be attending mandatory training in relation to child safeguarding, food hygiene and paediatric first aid, all of which will be renewed at least every 3 years.<\/p>\n

                    As part of our pending Flying Start registration, there is a designated yearly training programme which is designed to support staff and up skill their personal and<\/p>\n

                    professional development. Staff attend most of the training outside session hours, however there are occasions that the training requires a longer period, these dates where possible, coincide with the local Primary School Inset days. Further details of staff qualifications can be found in our parent\u2019s handbook. All staff have to an enhanced DBS checked before they commence and are encouraged to register for the update service.<\/p>\n

                    All staff, trainees and volunteers complete an induction at commencement of employment and undertake monthly reviews, followed by annual appraisals.<\/p>\n

                    All staff training is monitored, and a training matrix is kept to ensure qualifications are updated when required (parents can view this on request).<\/p>\n

                    The setting leader carries out staff personal development plans to ensure staff receive training to develop their practice. In addition to Flying Start and the Family Information Service training we are also able to access training through our memberships with Mudiad Meithrin, Clybiau Plant, NDNA and Early Years Wales.<\/p>\n

                    There are regular staff meetings each month to update planning, review practise and inform staff of forthcoming events.<\/p>\n

                    Designated Staff Roles<\/p>\n

                     <\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
                    Health and Safety Officer<\/td>\nSarah Stephenson-Rix<\/td>\n<\/tr>\n
                    Designated Safeguarding Lead<\/td>\nLeah Scourse<\/td>\n<\/tr>\n
                    Deputy Safeguarding Officer<\/td>\nLouise Evans<\/td>\n<\/tr>\n
                    Chief Paediatric First Aider<\/td>\nSarah Stephenson-Rix<\/td>\n<\/tr>\n
                    Fire Safety Officer<\/td>\nSarah Stephenson-Rix<\/td>\n<\/tr>\n
                    ALNCo\/SENCo<\/td>\nRhiann Bellew<\/td>\n<\/tr>\n
                    Deputy ALNCo\/SENCo<\/td>\nJanet Nicholls<\/td>\n<\/tr>\n
                    Head of Welsh<\/td>\nLeah Scourse<\/td>\n<\/tr>\n
                    Data Protection Officer<\/td>\nSarah Stephenson-Rix<\/td>\n<\/tr>\n
                    Induction Coordinator<\/td>\nLeah Scourse<\/td>\n<\/tr>\n
                    Training Coordinator<\/td>\nSarah Stephenson-Rix<\/td>\n<\/tr>\n
                    Appraisal Coordinator<\/td>\nLeah Scourse<\/td>\n<\/tr>\n
                    Key Worker Scheme Coordinator<\/td>\nLeah Scourse<\/td>\n<\/tr>\n
                    Designated Officer for Volunteers<\/td>\nSarah Stephenson-Rix<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                    \u00a0<\/strong>Staff Handbook<\/strong><\/p>\n

                    Preface: Our philosophy is nurturing children to learn through language and play. It is our top priority to ensure excellent quality care where children, staff and parents feel valued, and children feel safe, secure, and happy and healthy in both body and mind at all times whilst under our care.<\/p>\n

                    Our policies and procedures are designed to achieve this.<\/p>\n

                    We strive to provide Equal Opportunities to all staff right from the recruitment process onwards.<\/p>\n

                    We expect staff to act in a professional and caring manner at all times and to behave appropriately both at work, anytime when wearing nursery uniform and outside of work.<\/p>\n

                    We as a nursery will treat staff fairly at all times and aim to create a productive and stimulating work environment where staff feel valued as a member of the team.<\/p>\n

                    We are a Welsh medium nursery, and you are expected to speak Welsh with and around the children as much as possible and to follow the Language Immersion Method.<\/p>\n

                    We offer training to all Second Language Welsh staff to improve and develop their Welsh language skills. Please consult our Welsh Language Policy.<\/p>\n

                    We have a clear Staff Organisation Chart and Staff Communications Policy so that each member of staff knows who they are to report to and who they can approach if they have any queries or concerns.<\/p>\n

                    It is important that you read and understand all our policies and procedures before starting your role at the nursery as you are expected to follow these, in particular those relating to Health and Safety and Emergencies.<\/p>\n

                    If at any time you are unsure how to proceed or are unclear about any aspect of any of the policies or procedures, please ask your supervisor in accordance with the Staff Communications Policy.<\/p>\n

                    Please also read the Health and Safety handbook and Staff Handbook and all our policies and procedures (available in hard copy at the office) carefully and sign to confirm that you have read and understood the contents. Below is a list of all the policies and documents included in the Staff Handbook.<\/p>\n\n\n\n\n
                    Health and Safety Handbook<\/td>\n<\/tr>\n
                     <\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Accidents and First Aid Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Fire Safety Policy and Evacuation Procedure<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Food Hygiene Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Health and Safety Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lockdown Procedure<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lost Child Procedure from Nursery and Outings<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Medication Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Risk Assessment Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Safeguarding Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Supervision of Visitors Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Accident, Incident and Pre-existing Injury Forms<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Opening Checks, Closing Checks, Garden Checks<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Risk Assessments<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                    \u00a0<\/strong><\/p>\n\n\n\n\n
                    Recruitment and Induction<\/td>\n<\/tr>\n
                     <\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 DBS Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Induction Checklist<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Induction Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Recruitment and Selection policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Staff Organisation Chart<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                    \u00a0<\/strong><\/p>\n\n\n\n\n
                    Conduct and Company Policy<\/td>\n<\/tr>\n
                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Alcohol and Substance Abuse<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Anti-bribery and Corruption<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Anti-Discrimination and Bullying<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Building, Equipment and Security<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 CCTV policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Communications Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Confidentiality Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Data Protection Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Dress code and Hygiene<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Equal Opportunities Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Expenses<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Flexible Working Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 HR Records and Administration<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Mobile Phone and Devices Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 No Smoking Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Social Media Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Vehicle and Expenses Policy<\/p>\n

                    Welsh Language Policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                    \u00a0<\/strong><\/p>\n\n\n\n\n
                    Performance and Training<\/td>\n<\/tr>\n
                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Attendance and Punctuality<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Capability Policy* (not part of contract)<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Disciplinary Procedure* (not part of contract)<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Grievance Policy* (not part of contract)<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Performance Appraisals<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Performance Supervision<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Training and Development<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                    \u00a0<\/strong><\/p>\n\n\n\n\n
                    Leave<\/td>\n<\/tr>\n
                     <\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Adoption Leave<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Adverse Weather policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Annual Leave<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Bereavement Leave<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Dependency Leave<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Maternity Leave<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Parental Leave<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Paternity Leave<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Public duties, Jury service and Other Time off<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Return to Work Form<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Shared Parental Leave<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sickness Absence policy<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sickness Absence Self Certificate<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                    \u00a0<\/strong><\/p>\n\n\n\n\n
                    Termination<\/td>\n<\/tr>\n
                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Disciplinary Policy* (not part of contract)<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exit Interview form.<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Redundancy Policy<\/p>\n

                    \u00a0<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                    \u00a0<\/strong><\/p>\n\n\n\n\n
                    Agreement<\/td>\n<\/tr>\n
                    Job offer paperwork\/paper trail from recruitment process:<\/p>\n

                     <\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contract<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Job description<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Application Form<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Medical Questionnaire<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 PAYE form<\/p>\n

                     <\/p>\n

                    Signed Contract<\/p>\n

                    Signed Induction checklist.<\/p>\n

                    Signed Declaration Read and Understood Staff Handbook (see below)<\/p>\n

                    \u00a0<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                    \u00a0<\/strong>Part III Parents<\/strong><\/p>\n

                    \u00a0<\/strong>At Hafan Hael Bettws we believe that parents and staff need to work together in a close partnership in order for children to receive the quality of care and early learning to meet their individual needs. We welcome parents as partners and support a two-way sharing of information that helps establish trust and understanding.<\/p>\n

                    Before starting<\/strong><\/p>\n

                    Before the child joins the nursery, we liaise with parents to obtain details about each individual child\u2019s interests, personality and essential health, dietary and allergy information. The child is assigned a key worker who is the consistent point of contact with the parents. Parents are provided with the Contract Terms and Conditions via the Famly app, are directed to our website to view our policies and (printed copies on request) \u00a0and other important information about the nursery. A list of documentation is included below.<\/p>\n

                    We aim to support parents and other carers to help their children settle quickly and easily by considering the individual needs and circumstances of every child and their families.<\/p>\n

                    Our aim is for children to feel safe, stimulated, and happy in the nursery and to feel secure and comfortable with all staff. See our Settling in Policy for more details.<\/p>\n

                    At Nursery<\/strong><\/p>\n

                    Our policies and procedures are available at all times in digital format via a QR code that links to our website.\u00a0 Printed copies are available on request. There is a private area where parents can speak confidentially with us as required. Any concerns can be raised with the key worker or with the nursery manager.<\/p>\n

                    Parents are kept well informed about their children\u2019s progress through the nursery app and at the point of contact on drop off and collection. Parents are encouraged to support and share information about their children\u2019s learning and development at home. We look to provide opportunities and support for parents to contribute their own skills, knowledge, and interests to nursery activities.<\/p>\n

                    We support parents to introduce the Welsh language at home. We host a monthly Ti a Fi sessions at the venue on a Saturday and will continue to provide phrases of the week and words that are linked to our current themes.<\/p>\n

                    Feedback<\/strong><\/p>\n

                    We are committed to finding out the needs and expectations of parents. We will do this through regular feedback via questionnaires, parent consultations, a suggestion system and encouraging parents to review working practices. We will evaluate any responses and use these to promote nursery practice, policy, and staff development.<\/p>\n

                    Parent Welcome Pack Index<\/strong><\/p>\n\n\n\n\n
                    Contents<\/td>\n<\/tr>\n
                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Introduction<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Statement of Purpose<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Price List<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contract T&Cs<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 All About Me form<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Staff Information<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Policies list (all policies available to view via QR code)<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Permissions<\/p>\n

                    \u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 List of memberships\/certificates (CIW, insurance, Food hygiene, memberships)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                    Part IV \u2013 Procedures<\/strong><\/p>\n

                    At Hafan Hael Bettws we ensure that our policies and procedures are accessible and available to view via a QR code. These cover all aspects of running the nursery and are expected to be followed at all times by staff, parents, and visitors.<\/p>\n

                    The policies and procedures are summarised and provided to all staff and parents in the form of a Staff Handbook for staff and our Parent Pack for parents and carers.<\/p>\n

                    Daily Checks and Routine<\/strong><\/p>\n

                    Safety checks and a cleaning routine are carried out at the nursery on a daily basis. See our Safety Checks Policy and Health and Safety Policy.<\/p>\n

                    The nursery carries out written risk assessments at least annually. These are regularly reviewed and cover potential risks to children, staff and visitors at the nursery. When circumstances change in the nursery, e.g. a significant piece of equipment is introduced, we review our current risk assessment or conduct a new risk assessment dependent on the nature of this change.<\/p>\n

                    All staff are trained in the risk assessment process to ensure understanding and compliance. More information is set out in our Risk Assessment Policy.<\/p>\n

                    All outings away from the nursery are individually risk assessed. For more details refer to the Visits and Outings Policy.<\/p>\n

                    During the daily running of the setting, we are inclusive and non-discriminatory as per our Equal Opportunities Policy, we promote positive behaviour as per our Promoting Positive Behaviour Policy and we immerse the children in Welsh as per our Welsh Language Policy. Children follow a daily routine and curriculum-based plan which fully complies with the New Curriculum for Wales and provides a stimulating and engaging environment for the children.<\/p>\n

                    Emergency procedures <\/strong><\/p>\n

                    We have the following emergency policies and procedures which are regularly reviewed and are shown to all staff as part of their induction and ongoing training.<\/p>\n

                      \n
                    • Fire Safety and Evacuation Procedure<\/li>\n
                    • Lockdown Procedure<\/li>\n
                    • Lost child Policy<\/li>\n
                    • Adverse Weather Policy<\/li>\n
                    • Accidents and First Aid Policy<\/li>\n<\/ul>\n

                      Contact numbers<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
                      Service<\/td>\nContact number<\/td>\n<\/tr>\n
                      Accident and Emergency<\/td>\nThe Grange Hospital<\/p>\n

                      01633 493100<\/td>\n<\/tr>\n

                      All building maintenance and testing is organised through Newport Norse.<\/td>\nLog non urgent requests by email and urgent requests by email and phone<\/p>\n

                      howard.mainwaring@newport.gov.uk<\/a><\/p>\n

                      07772119065<\/td>\n<\/tr>\n

                      Alarm<\/td>\nThis goes direct to the on call manager at NCC, they will contact the Director<\/td>\n<\/tr>\n
                      CIW<\/td>\n0300 7900126<\/td>\n<\/tr>\n
                      Environmental health<\/td>\nNewport Environmental Health Team 01633 656656<\/td>\n<\/tr>\n
                      Fire & rescue<\/td>\nSouth Wales Fire and Rescue Service<\/p>\n

                      01443 232000<\/p>\n

                      Emergency \u2013 999<\/td>\n<\/tr>\n

                      Health Visiting Team<\/td>\nABUHB Tredegar Street, Newport NP20 2BE 01633 254566<\/td>\n<\/tr>\n
                      Insurance Helpline<\/td>\nVictor Insurance<\/p>\n

                      0300 100 300<\/p>\n

                       <\/td>\n<\/tr>\n

                      Minor Injuries Hospital<\/td>\nMinor Injuries Unit<\/p>\n

                      Royal Gwent Hospital<\/p>\n

                      01633 234234<\/td>\n<\/tr>\n

                      Newport Early Years Manager<\/td>\nPenelope Phillips<\/p>\n

                      01633 210842<\/p>\n

                      07814 509095<\/td>\n<\/tr>\n

                      Newport Flying Start Area Manager<\/td>\nEmma Levy<\/p>\n

                      07879 621221<\/p>\n

                       <\/td>\n<\/tr>\n

                      NHS Direct<\/td>\n111<\/td>\n<\/tr>\n
                      Police<\/td>\n101 or in an emergency 999<\/td>\n<\/tr>\n
                      Social Services<\/td>\nNewport Duty and Social Work Team<\/p>\n

                      01633 656656<\/p>\n

                      South East Wales Emergency Duty Team<\/p>\n

                      0800 3284432<\/td>\n<\/tr>\n

                      Waste\u00a0 Management<\/td>\nNCC 01633 656656<\/td>\n<\/tr>\n
                      Welsh Water<\/td>\nDwr Cymru<\/p>\n

                      08000520145<\/p>\n

                      Water Emergency \u2013 0800 0520130<\/p>\n

                      Sewer Emergency \u2013 0800 0853068<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                       <\/p>\n

                      Improvement and Review Plan<\/p>\n

                      At Hafan Hael Bettws we aim to provide excellent quality care in a stimulating and nurturing environment where children, staff and parents feel safe, happy, and valued. The improvement and review plan is an important part of ensuring that we continue to provide this. We monitor improvement in our key areas of measurement of staff, children, and parents, adhere to a review timetable of our policies and procedures and monitor our long-term goals as set out in our Improvement and Review Plan Policy.<\/p>\n\n\n\n\n
                      This Policy was adopted on<\/td>\nSigned on Behalf of Pitter Patter Play Ltd<\/td>\nDate for review<\/td>\n<\/tr>\n
                      15\/01\/2024 updated 22\/5\/2024<\/p>\n

                      28\/08\/24<\/p>\n

                      23\/09\/24<\/td>\n

                      		\"\"<\/td>\n23\/9\/2025<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                       <\/p>\n

                      \n<\/div>

                      <\/span><\/span><\/span><\/span><\/div><\/div>
                      Mae angen i bob plentyn a pherson ifanc chwarae. Mae'r ysgogiad i chwarae yn gynhenid. Mae chwarae yn anghenraid biolegol, seicolegol a chymdeithasol, ac mae\u2019n sylfaenol i ddatblygiad iach a lles unigolion a chymunedau.<\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-5052","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pitterpatterplay.co.uk\/cy\/wp-json\/wp\/v2\/pages\/5052","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pitterpatterplay.co.uk\/cy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pitterpatterplay.co.uk\/cy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pitterpatterplay.co.uk\/cy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pitterpatterplay.co.uk\/cy\/wp-json\/wp\/v2\/comments?post=5052"}],"version-history":[{"count":1,"href":"https:\/\/pitterpatterplay.co.uk\/cy\/wp-json\/wp\/v2\/pages\/5052\/revisions"}],"predecessor-version":[{"id":5053,"href":"https:\/\/pitterpatterplay.co.uk\/cy\/wp-json\/wp\/v2\/pages\/5052\/revisions\/5053"}],"wp:attachment":[{"href":"https:\/\/pitterpatterplay.co.uk\/cy\/wp-json\/wp\/v2\/media?parent=5052"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}