
Pitter Patter Play Ltd follows this policy, reviews it annually and updates it as required.
We will ensure that every member of staff understands this policy, it forms part of the induction programme and is regularly discussed at staff meetings and 121’s.
Hafan Hael Bettws will ensure that parents and carers and the local authority are aware of this policy by taking the following steps:
At Hafan Hael Bettws the Designated Safeguarding Lead is Leah Scourse
The deputy safeguarding lead is Rhainn Bellew
At Pitter Patter Play Ltd we work with children, parents, external agencies, and the community to ensure the welfare and safety of children, and to give them the very best start in life. Children have the right to be treated with respect, be helped to thrive and to be safe from any abuse in whatever form.
We support the children within our care, protect them from maltreatment and have robust procedures in place to prevent the impairment of children’s health and development. In our setting we strive to protect children from the risk of radicalisation, and we promote acceptance and tolerance of other beliefs and cultures (please refer to our Inclusion and equality policy for further information). Safeguarding children is everybody’s responsibility. All staff, students, supply staff and visitors are made aware and asked to adhere to the policy. They are also made aware of the Wales Safeguarding Procedures and the app available for download:
https://socialcare.wales/cms-assets/documents/16.-Wales-Safeguarding-Procedures-app-activities.pdf
Safeguarding is a much wider subject than the elements covered within this single policy, therefore this document should be used in conjunction with the nursery’s other policies and procedures including:
Legal framework and definition of safeguarding
Safeguarding means preventing and protecting children and adults at risk from abuse or neglect and educating those around them to recognise the signs and dangers.
(Definition taken from the Wales Safeguarding Procedures 2019).
Policy intention
To safeguard children and promote their welfare we will:
The nursery staff are aware that abuse does occur in our society, and we are vigilant in identifying signs of abuse and reporting concerns. Our practitioners (all people placed in a role with direct contact with children, paid or unpaid) have a duty to protect and promote the welfare of children. Staff working on the frontline with children and families are often the first people to identify a concern, observe changes in a child’s behaviour or receive information relating to indicators of abuse. They may well be the first people in whom children confide information that may suggest abuse, or to spot changes in a child’s behaviour which may indicate abuse.
Our prime responsibility is the welfare and well-being of each child in our care. As such we believe we have a duty to the children, parents, and staff to act quickly and responsibly in any instance that may come to our attention. This includes sharing information with any relevant agencies such as local authority services for Children’s Social Care, family Support, health professionals including health visitors or the police. All staff will work with other agencies in the best interest of the child, including as part of a multi-agency team, where needed.
The nursery aims to:
Designated Safeguarding Person
We have named persons within the nursery who takes lead responsibility for safeguarding and co-ordinate child protection and welfare issues, known as the Designated Safeguarding Person (DSP), there is always at least one designated person on duty during all opening hours of the setting.
These designated persons will receive comprehensive training at least every two years and update their knowledge on an ongoing basis, but at least once a year.
If the staff feel that a safeguarding concern is not being taken seriously within the setting, we encourage them to call the RSCB or the NSPCC Whistleblowing helpline in order to protect the children in their care.
The nursery DSP’s liaise with the Regional Safeguarding Children Board (RSCB) and the local authority children’s social care team, undertakes specific training, including a child protection training course, and receives regular updates to developments within this field. They in turn support the ongoing development and knowledge update of all staff on the team.
Contact information for the Designated Safeguarding Person at the nursery:
Leah Scourse, who is the Manager at Hafan Hael Bettws
hafanhael@pitterpatterplay.co.uk
(this e-mail may not be checked outside of normal operating hours)
The deputy Designated Safeguarding Person (DSP) at the nursery is: Rhiann Bellew who is the Deputy Manager at Hafan Hael Bettws
The contact telephone numbers listed below are available and updated for use by the DSP (and by others when the DSP is not available). Anyone who contacts these agencies will inform the agency of the DSP (as the most appropriate person to ask for if returning a call) and to inform the DSP that they contacted the agency and why if appropriate.
Contact telephone numbers
*CIW 0300 790 0126
Regional Safeguarding Children Board 0800 328 4432.
Local Authority children’s social care team (01633) 656656
Out of hours Emergency Duty Team 0800 328 4432
Non-emergency police 101
Emergency police 999
Government helpline for extremism concerns 020 7340 7264
NSPCC Whistleblowing hotline 0800 028 0285
NSPCC Childline 0800 1111
NSPCC 0808 800 5000
Child exploitation and online protection command (CEOP) https://www.ceop.police.uk/safety-centre/
https://www.gov.wales/live-fear-free
Reporting procedures
All staff have a responsibility to report safeguarding concerns and suspicions of abuse within the nursery. These concerns will be discussed with the designated safeguarding person (DSP) as soon as possible.
The designated safeguarding person will:
Keeping children safe is our highest priority and if, for whatever reason, staff do not feel able to report concerns to the DSP or deputy DSP they should call the local authority children’s social care team or the NSPCC and report their concerns anonymously.
These contact numbers are displayed in the staff room and in the staff toilet
Responding to a spontaneous disclosure from a child
If a child starts to talk openly to a member of staff about abuse they may be experiencing then staff will:
(Information taken from NSPCC)
Any disclosure will be reported to the nursery manager or DSP and will be referred to the local authority children’s social care team immediately, following our reporting procedures.
Recording suspicions of abuse and disclosures
Staff should make an objective record of any observation or disclosure, supported by the nursery manager or DSP no later than 24 hours following the disclosure. This record should include:
These records should be signed by the person reporting this and the DSP, dated and kept in a separate confidential file.
If a child starts to talk to an adult about potential abuse it is important not to promise the child complete confidentiality. This promise cannot be kept. It is vital that the child is allowed to talk openly and disclosure is not forced or words put into the child’s mouth. As soon as possible after the disclosure details must be logged accurately. It’s not the nursery role to investigate or to decide whether abuse is occurring, it’s the role of statutory services to complete this.
Staff involved in a safeguarding case may be asked to supply details of any information/concerns they have with regard to a child. The nursery expects all members of staff to co-operate with the local authority children’s social care, police, and CIW in any way necessary to ensure the safety of the children.
Staff must not make any comments either publicly or in private about the supposed or actual behaviour of a parent, child or member of staff.
Informing parents
The DSP will take guidance from children’s services prior to informing parents.
Parents are normally the first point of contact. If a suspicion of abuse is recorded, parents are informed at the same time as the report is made, except where the guidance of the local authority children’s social care team/police does not allow this to happen. This will usually be the case where the parent or family member is the likely abuser or where a child may be endangered by this disclosure. The decision and reasons for not informing parents will be recorded. In these cases the investigating officers will inform parents. Information for the family, if there is reasonable cause to suspect the child is experiencing significant harm, will include an explanation as to why there is reasonable cause to suspect that the child is experiencing or at risk of abuse, neglect or other kinds of harm and enquiries are being initiated.
Confidentiality
All suspicions, enquiries and external investigations are kept confidential and shared only with those who need to know. Any information is shared in line with guidance from the local authority. All staff, students and volunteers are bound by confidentiality and any information will not be discussed out of work or this will become a disciplinary matter.
The nursery has due regard to the data protection principles as in the Data Protection Act 2018 and General Data Protection Regulations (GDPR). These do not prohibit the collection and sharing of personal information, even without consent if this would put the child at further risk. We will follow the principles around data collection and information sharing and ensure any information is recorded, is accurate, current and shared in an appropriate way.
Useful guidance: https://www.gov.wales/sites/default/files/publications/2019-09/information-sharing-to-safeguard-children-and-adults.pdf
Support to families
The nursery takes every step in its power to build up trusting and supportive relations among families, staff, students and volunteers within the nursery.
The nursery continues to welcome the child and the family whilst enquiries are being made in relation to abuse in the home situation. Parents and families will be treated with respect in a non-judgmental manner whilst any external investigations are carried out in the best interest of the child.
Record keeping
Confidential records kept on a child are shared with the child’s parents or those who have parental responsibility for the child, only if appropriate and in line with guidance of the local authority with the proviso that the care and safety of the child is paramount. We will do all in our power to support and work with the child’s family.
The nursery keeps appropriate records to support the early identification of children and families that would benefit from support. Factual records are maintained in a chronological order with parental discussions. Records are reviewed regularly by the DSP to look holistically at identifying children’s needs.
Allegations against adults working or volunteering with children
If an allegation is made against a member of staff, student or volunteer or any other person who lives or works on the nursery premises, regardless of whether the allegation relates to the nursery premises or elsewhere, we will follow the procedure below.
This will include when a member of staff is alleged to have:
The allegation should be reported to the senior manager on duty. If this person is the subject of the allegation then this should be reported to the *owner/*registered person/* DSP/* deputy manager instead/*LADO.
The Local Authority Designated Officer (LADO), CIW and the RSCB (Regional Safeguarding Children Board) will then be informed immediately in order for this to be investigated by the appropriate bodies promptly:
https://www.safeguarding.wales/en/chi-i/chi-i-c5/
The role of the DSP
Types of abuse and particular procedures followed
Abuse and neglect are forms of maltreatment of a child. Somebody may abuse or neglect a child by harming them, or by failing to act to prevent harm. Children may be abused within a family, institution, or community setting by those known to them or more rarely a stranger. This could be an adult or adults, another child or children.
The signs and indicators listed below may not necessarily indicate that a child has been abused, but will help us to recognise that something may be wrong, especially if a child shows a number of these symptoms or any of them to a marked degree.
Indicators of child abuse
Softer signs of abuse as defined by National Institute for Health and Care Excellence (NICE) include:
Emotional states:
Behaviour:
Interpersonal behaviours:
Peer-on-peer abuse
We are aware that peer-on-peer abuse does take place, so we include children in our policies when we talk about potential abusers. This may take the form of bullying, physically hurting another child, emotional abuse or sexual abuse. We will report this in the same way as we do for adults abusing children, and will take advice from the appropriate bodies on this area, to support for both the victim and the perpetrator as they could also be a victim of abuse too. We know that children who develop harmful sexual behaviour have often experienced abuse and neglect themselves.
Neglect
Working together to safeguard people defines neglect as the failure to meet a child’s basic physical, emotional or psychological needs, likely to result in the impairment of the child’s health or development. Neglect may occur during pregnancy as a result of maternal substance abuse.
Once a child is born, neglect may involve a parent or carer failing to:
home or abandonment)
It may also include neglect of, or unresponsiveness to, a child’s basic emotional needs.
Signs may include a child persistently arriving at nursery unwashed or unkempt, wearing clothes that are too small (especially shoes that may restrict the child’s growth or hurt them); arriving at nursery in the same nappy they went home in or a child having an illness that is not being addressed by the parent. A child may also be persistently hungry if a parent is withholding food or not providing enough for a child’s needs.
Neglect may also be shown through emotional signs, e.g. a child may not be receiving the attention they need at home and may crave love and support at nursery. They may be clingy and emotional. In addition, neglect may occur through pregnancy as a result of maternal substance abuse.
Action should be taken under this heading if the staff member has reason to believe that there has been any type of neglect of a child.
Physical abuse
A form of abuse which may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may also be caused when a parent or carer fabricates the symptoms of, or deliberately induces, illness in a child. This is known as fabricated or induced illness or FII.
All children can suffer injuries during their early years as they explore and develop. If an explanation of how a child received their injury doesn’t match the injury itself or if a child’s injuries are a regular occurrence or there is a pattern to their injuries, then we will report our concerns.
We are aware of the Children (Abolition of Defence of Reasonable Punishment) (Wales) Act 2020 and that this law applies to parents visiting or temporarily residing in Wales, too.
Any act of physical abuse witnessed or suspected will be reported in the usual way to children’s services.
We support parents by providing information: https://www.gov.wales/ending-physical-punishment-wales#Publicresources and help to develop positive means of parenting and discipline using resources such as: https://www.gov.wales/parenting-give-it-time
Sexual abuse
Sexual abuse involves forcing or enticing a child, or young person, to take part in sexual activities, not necessarily involving a high level of violence, whether or not the child is aware of what is happening. The activities may involve physical contact, including assault by penetration (for example, rape or oral sex) or non-penetrative acts such as masturbation, kissing, rubbing and touching outside of clothing. They may also include non-contact activities, such as involving children in looking at, or in the production of, sexual images,
watching sexual activities, encouraging children to behave in sexually inappropriate ways, or grooming a child in preparation for abuse. Sexual abuse can take place online and technology can be used to facilitate offline abuse. Sexual abuse is not solely perpetrated by adult males. Women can also commit acts of sexual abuse, as can other children.
Action must be taken if a staff member witnesses an occasion(s) where a child indicates sexual activity through words, play, drawing, has an excessive preoccupation with sexual matters or has an inappropriate knowledge of adult sexual behaviour or language for their developmental age. This may include acting out sexual activity on dolls/toys or in the role play area with their peers, drawing pictures that are inappropriate for a child, talking about sexual activities or using sexual language, or words.
If a child is being sexually abused staff may observe both emotional and physical symptoms.
Emotional signs:
Physical signs:
Any concerns about a child or family will be reported to the children’s social care team.
Emotional /psychological abuse
Working together to safeguard people defines emotional/psychological abuse as threats of harm or abandonment, coercive control, humiliation, verbal or racial abuse, isolation or withdrawal from services or supportive networks and witnessing the abuse of others. It may involve conveying to a child that they are worthless or unloved, inadequate, or valued only insofar as they meet the needs of another person. It may include not giving the child opportunities to express their views, deliberately silencing them or ‘making fun’ of what they say or how they communicate. It may feature age or developmentally inappropriate expectations being imposed on children. These may include interactions that are beyond a child’s developmental capability, as well as overprotection and limitation of exploration and learning, or preventing the child participating in normal social interaction. It may involve seeing or hearing the ill-treatment of another. It may involve serious bullying (including cyber bullying), causing children to frequently feel frightened or in danger, or the exploitation or corruption of children. Some level of emotional abuse is involved in all types of maltreatment of a child, though it may occur alone.
Signs that children are being emotionally abused may include: shying away from an adult who is abusing them, becoming withdrawn, aggressive or clingy in order to receive their love and attention, not having a close bond with their parent/carer, seem unconfident or anxious or being aggressive towards others.
Action should be taken under this heading if the staff member has reason to believe that there is an effect on the behaviour and emotional development of a child caused by persistent or severe ill-treatment or rejection. Children may also experience emotional abuse through witnessing domestic abuse, alcohol or drug misuse by adults caring for them.
Financial abuse
The Wales Safeguarding Procedures note that this category will be less prevalent for a child but indicators could be; not meeting their needs for care and support which are provided through direct payments; or complaints that personal property is missing.
Fabricated illness
Physical harm may also be caused when a parent or carer fabricates the symptoms of, or deliberately induces, illness in a child. The parent or carer may seek out unnecessary medical treatment or investigation, they may exaggerate a real illness and symptoms; or deliberately induce an illness through poisoning with medication or other substances, or they may interfere with medical treatments. Fabricated illness is a form of physical abuse and any concerns will be reported in line with our safeguarding procedures
Many children will have cuts and grazes from normal childhood injuries – these should also be logged and discussed with the nursery manager or room leader.
Female genital mutilation (FGM)
FGM can also be known as Female Genital Cutting. FGM is a procedure where the female genital organs are injured or changed and there is no medical reason for this. It is frequently a very traumatic and violent act for the victim and can cause harm in many ways. The practice can cause severe pain and there may be immediate and/or long-term health consequences, including mental health problems, difficulties in childbirth, causing danger to the child and mother; and/or death (definition taken from the Multi-Agency Statutory Guidance on Female Genital Mutilation).
The procedure may be carried out shortly after birth and during childhood as well as adolescence, just before marriage or during a woman’s first pregnancy and varies widely according to the community.
FGM is child abuse and is illegal in the UK. It can be extremely dangerous and can cause:
Any concerns about a child or family, will be reported to the children’s social care team in the same way as other types of physical abuse. We have a mandatory duty to report to police any case where an act of female genital mutilation appears to have been carried out on a girl under the age of 18.
Breast ironing /flattening
Breast ironing also known as “breast flattening” is the process where young girls’ breasts are ironed, massaged and/or pounded down through the use of hard or heated objects in order for the breasts to disappear or delay the development of the breasts entirely. It is believed that by carrying out this act, young girls will be protected from harassment, rape, abduction and early forced marriage.
Breast ironing/flattening is a form of physical abuse and can cause serious health issues such as:
Any concerns about a child or family, will be reported to the children’s social care team in the same way as other types of physical abuse.
Child sexual exploitation (CSE)
CSE is defined as a form of child sexual abuse. It occurs when an individual, or group, takes advantage of an imbalance of power to coerce, manipulate or deceive a child, or young person under the age of 18, into sexual activity (a) in exchange for something the victim needs or wants, and/or (b) for the financial advantage or increased status of the perpetrator or facilitator. The victim may have been sexually exploited even if the sexual activity appears consensual. Child sexual exploitation does not always involve physical contact; it can also occur through the use of technology.
We will be aware of the possibility of CSE and the signs, and symptoms, this may manifest as. If we have concerns we will follow the same procedures as for other concerns and we will record, and refer, as appropriate.
Child Criminal Exploitation (CCE)
Child criminal exploitation (CCE) can be described where an individual or group takes advantage of an imbalance of power to coerce, control, manipulate or deceive a child or young person under the age of 18. The victim may have been criminally exploited even if the activity appears consensual. Child criminal exploitation does not always involve physical contact; it can also occur through the use of technology.
Children are criminally responsible from the age of 10 years in England and Wales, and children much younger than 10 years have been the victims of CEE. A swift response and reporting can prevent a child gaining a criminal record from a very early age, as well as preventing the abuse caused by being exploited by adults.
County lines
The National Crime Agency (NCA) describes county lines as a term used to describe gangs and organised criminal networks involved in exporting illegal drugs from big cities into smaller towns, using dedicated mobile phone lines or other form of “deal line”. Customers will live in a different area to where the dealers and networks are based, so drug runners are needed to transport the drugs and collect payment.
They are likely to exploit children and vulnerable adults to move the drugs and money, and they will often use coercion, intimidation, violence (including sexual violence) and weapons.
Signs that a child may be involved in county lines could be a change in behaviour, suddenly having more money or possessions, change in friendship group, withdrawing from family life, sudden change in appearance, unexplained physical injuries, staying out late or a lack of interest in school and previous positive activities.
Cuckooing
Cuckooing is a form of county lines crime in which drug dealers take over the home of a vulnerable person in order to criminally exploit them as a base for drug dealing, often in multi-occupancy or social housing properties. Signs that this is happening to a family property may be an increase in people entering or leaving the property, an increase in cars or bikes outside the home; windows covered or curtains closed for long periods, family not being seen for extended periods; signs of drug use or an increase in anti-social behaviour at the home.
If we recognise any of these signs we will report our concerns as per our reporting process.
Contextual safeguarding
As young people grow and develop they may be vulnerable to abuse or exploitation from outside their family. These extra-familial threats might arise at school and other educational establishments, from within peer groups, or more widely from within the wider community and/or online.
As part of our safeguarding procedures we will work in partnership with parents/carers and other agencies to work together to safeguard children and provide the support around contextual safeguarding concerns.
Domestic abuse/honour based abuse/forced marriages
We look at these areas as a child protection concern. Please refer to the separate policy for further details on this.
Extremism – the prevent duty
Under the Counter-Terrorism and Security Act 2015 we have a duty to safeguard at risk or vulnerable children under the Counter-Terrorism and Security Act 2015 to have “due regard to the need to prevent people from being drawn into terrorism” and refer any concerns of extremism to the police (in prevent priority areas the local authority will have a prevent lead who can also provide support).
Children can be exposed to different views and receive information from various sources. Some of these views may be considered radical or extreme. Radicalisation is the way a person comes to support or be involved in extremism and terrorism. It’s a gradual process so young people who are affected may not realise what’s happening.
Radicalisation is a form of harm. The process may involve:
We have a Prevent duty and radicalisation policy in place. Please refer to this for specific details.
Online safety
We take the safety of our children very seriously and this includes their online safety. Please refer to the online safety policy for further details.
Modern slavery and child trafficking
Please refer to our Modern slavery and child trafficking policy for detail on how we keep children safe in this area.
Adult sexual exploitation
As part of our safeguarding procedures we will also ensure that all staff and students are safeguarded from sexual exploitation, as well as all other possible forms of abuse.
Upskirting
Upskirting involves taking a picture of someone’s genitals or buttocks under their clothing without them knowing, either for sexual gratification or in order to humiliate or distress the individual. This is a criminal offence and any such action would be reported following our reporting procedures
Child abuse linked to faith or belief (CALFB)
Child abuse linked to faith or belief (CALFB) can happen in families when there is a concept of belief in:
This is not an exhaustive list and there will be other examples where children have been harmed when adults think that their actions have brought bad fortune.
Monitoring children’s attendance
We are required to monitor children’s attendance patterns to ensure they are consistent and no cause for concern.
Parents should please inform the nursery prior to their children taking holidays or days off, and all sickness should be called into the nursery on the day so the nursery management are able to account for a child’s absence.
If a child has not arrived at nursery within one hour of their normal start time the parents will be called to ensure the child is safe and healthy. If the parents are not contactable then the emergency contact numbers listed will be used to ensure all parties are safe. Staff will work their way down the emergency contact list until contact is established and we are made aware that all is well with the child and family. It is a parent’s responsibility to keep their emergency contact details updated. If contact cannot be established then we would assess if a home visit is required to establish all parties are safe. If contact is still not established, we would assess if it would be appropriate to contact relevant authorities in order to them to investigate further.
Where a child is part of a child protection plan, or during a referral process, any absences will immediately be reported to the local authority children’s social care team to ensure the child remains safe and well.
This should not stop parents taking precious time with their children, but enables children’s attendance to be logged so we know the child is safe.
Looked after children
As part of our safeguarding practice we will ensure our staff are aware of how to keep looked after children safe. In order to do this we ask that we are informed of:
Please refer to the Looked after children policy for further details.
Staffing and volunteering
Our policy is to provide a secure and safe environment for all children. We only allow an adult who is employed by the nursery to care for children and who has an enhanced check with barring list check (children) from the Disclosure and Barring Service (DBS) to be left alone with children. We do not allow volunteers to be alone with children or any other adult who may be present in the nursery regardless of whether or not they have a DBS certificate.
All staff will attend child protection training and receive initial basic child protection training during their induction period. This will include the procedures for spotting signs and behaviours of abuse and abusers/potential abusers, recording and reporting concerns and creating a safe and secure environment for the children in the nursery. During induction staff will be made aware of the Wales Safeguarding Procedures App which is available to download and given contact details for the LADO (local authority designated officer), the local authority children’s services team, the Regional Safeguarding Children Board (RSCB) and CIW to enable them to report any safeguarding concerns, independently, if they feel it necessary to do so.
Training will follow the https://socialcare.wales/resources-guidance/safeguarding-list/national-safeguarding-training-learning-and-development-standards. Ensuring that all staff and volunteers and those involved in decision-making receive the training that befits their level of contact and safeguarding responsibility within the nursery as per Standard 20 and Annexe C of the NMS.
Ongoing suitability of staff is monitored through:
The nursery safeguards children and staff by:
We also operate a Mobile phone and electronic device use policy and a Social networking policy which states how we will keep children safe from these devices whilst at nursery. This also links to our Online safety policy.
Our nursery has a clear commitment to protecting children and promoting welfare. Should anyone believe that this policy is not being upheld, it is their duty to report the matter to the attention of the *nursery manager/*owner/*DSP/*registered person at the earliest opportunity.
Early help services
When a child and/or family would benefit from support but doesn’t meet the threshold for Local Authority Social Care Team, a discussion will take place with the family around early help services.
Early help provides support as soon as a concern/ area of need emerges, helping to improve outcomes and prevent escalation onto Local Authority services. Sometimes concerns about a child may not be of a safeguarding nature and relate more to their individual family circumstances . The nursery will work in partnership with parents/carers to identify any early help services that would benefit your child or your individual circumstances, with your consent, this may include family support, foodbank support, counselling or parenting services.
Child Protection flowchart – concern about a child

Child Protection flowchart – concern about a member of staff

| This policy was adopted on | Signed on behalf of the nursery | Date for review |
| 09/05/2024
Updated 6/8/24 |
August 2025 |